Apple mail exchange account not updating
Whenever you witness ‘ Cannot Get Mail: The connection to the server failed ‘ while trying to access mails on i Phone, first check your cellular data or Wi-Fi.Next, consider other troubleshooting methods such as re-entering your mail account, changing mail account password or contacting the Exchange administrator.The exchange administrator will change the Microsoft Exchange Security settings.You can then access your Microsoft Outlook mails on your i OS device.‘I am not able to access my i Cloud email via the Mail app on my i Phone 6.
Both companies' statements suggest they were caught off guard by the Mail app problem in i OS 11, however Despite apparently being aware of the problems for some time, both Apple and Microsoft said they are still working together to resolve the issue.
Apple added that it would release a fix soon in an upcoming software update, while Microsoft offered the following workaround in the meantime.
To work around this issue, download the free Outlook for i OS client from the App Store.
Steps to move emails to temporary folder: If you are unable to access your Outlook mails on i Phone due to mail server connection error, contact your Exchange administrator.
There are chances he/she has unchecked the permission on Exchange server that allows you to access mails on your i Phone.